Lose your website visitors

According to web accessibility author Sandy Clark, there are five sure ways to lose your website visitors: ask for information the user doesn't have at their finger tips; ask for a lot of information, but don't tell why you need it; force data input according to how a system wants to process it; provide cryptic error messages; do not give any indication of where the user is in the process.
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Font size

Usability guru Jakob Nielsen's says web users should be allowed to control their font size. Nielsen suggests the following guidelines: use relative font sizes in style sheets; make the default font size at least ten point; avoid text that's embedded within a graphic; consider adding a button that loads an alternate style sheet; and maximize the color contrast between the text and the background.
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NetLingo

NetLingo is an Internet dictionary with thousands of definitions that easily explain the Internet and the online world of business, technology, and communication. Updated regularly with new terms, NetLingo also compiles reference for acronyms, emoticons, file extensions, country codes, and lexicon lists. Refer to Netlingo at netlingo.com.
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Screen scraping

Screen scraping is a technique in which a computer program --called a screen scraper-- extracts text data from the display output of another program. Web Scraping refers to an application that applies screen scraping techniques to a web page. Many website owners have begun developing anti-screen scraping techniques, such as blocking access to IP addresses known for scraping websites.
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CIW certification

The CIW certification program for web professionals is the world's largest Internet certification. CIW offers a comprehensive certification program based on specific job roles and vendor-neutral content covering multiple hardware and software vendors. Studies show that professional certification results in better advancement opportunities and better pay. Learn more at ciwcertified.com.
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Pod casts

A pod cast is a multimedia file used for playback on mobile devices and personal computers. Pod casts are distributed over the Internet using syndication feeds that allow subscribers to subscribe to the pod cast on a regular basis. Other pod casting techniques include autocasting, blogcasting, and podiobooks.
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A "cookie"

A "cookie" is a packet of data that travels between a web browser and a web server, and is used to customize a user's website experience. The term comes from Lou Montulli, a programmer who is well known for his work in producing web browsers. Lou adapted the phrase from "magic cookie", which in the UNIX world is a token or short packet of data passed between communicating programs.
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